Testimonials

Gabrielle P.

Elliot made such a favorable impression on us when he worked his magic to beat out 14 other offers for our daughter’s dream condo last year, that we decided to engage his services to sell our Hyde Park condo, despite the fact that he doesn’t normally transact business in that area of the city. No matter. The Elliot/Olivia team got to work familiarizing themselves with our condo and the comparable condos in the area to arrive at an asking price designed to secure an offer quickly and for top dollar. From there the team used their arsenal of high-tech tools to present our home in its very best light. Seven days and several showings (many multiple) later, we had an offer for 99.6% of our asking price. The next phase is where Elliot truly shone. He was able to draw on his negotiating skills, calm demeanor, positive attitude, and even a bit of psychology to navigate us through a somewha…

Elliot made such a favorable impression on us when he worked his magic to beat out 14 other offers for our daughter’s dream condo last year, that we decided to engage his services to sell our Hyde Park condo, despite the fact that he doesn’t normally transact business in that area of the city. No matter. The Elliot/Olivia team got to work familiarizing themselves with our condo and the comparable condos in the area to arrive at an asking price designed to secure an offer quickly and for top dollar. From there the team used their arsenal of high-tech tools to present our home in its very best light. Seven days and several showings (many multiple) later, we had an offer for 99.6% of our asking price. The next phase is where Elliot truly shone. He was able to draw on his negotiating skills, calm demeanor, positive attitude, and even a bit of psychology to navigate us through a somewhat challenging attorney review and inspection and ultimately get us to the closing table. With multiple deals in the works at the same time as ours, Elliot somehow always had time for us and made us feel that we were his top priority. If you are planning to buy and/or sell in the Chicagoland area, contact The Elliot Small Group. One day you too will be composing a 5-star review!

Stacy K.

Elliot Smalls' masterful handling of the sale of our house of 20 years landed us a 15% offer above ask after only 5 days on the market. His approach is professional, strategic and analytical, those qualities coupled with his keen ability to read buyers makes for a gifted agent. He walked us through every step of the complex process with patience and clarity. He has deep knowledge of his industry and a vast network to draw upon as needed. On the buying side, he was an experienced advocate in negotiations and throughout. I recommend Elliot without reservation

Shannon & Ed

Elliot was absolutely, hands-down incredible in every aspect of our first home buying experience. He was patient, thoughtful, and encouraging in our early exuberance (although, in hindsight, I'm sure all of the "oooooh what about THIS ONE?" emails were utterly exhausting, he always had a chipper reply and thoughtful provocation). He was warm, friendly, and impartial as he walked us through over a dozen homes we'd picked to see across the area, and laughed with us as we gave them all silly nicknames. He shared stories of his childhood in the area (as we were looking to move right next to his old middle school!) to give us a feel for the neighborhood. He sat with us for hours during home inspections and follow-ups. And when we were finally ready to put in the offer on our Dream Home, he was our best friend and biggest advocate, offering suggestions on inspectors (of all kinds) so we were f…

Elliot was absolutely, hands-down incredible in every aspect of our first home buying experience. He was patient, thoughtful, and encouraging in our early exuberance (although, in hindsight, I'm sure all of the "oooooh what about THIS ONE?" emails were utterly exhausting, he always had a chipper reply and thoughtful provocation). He was warm, friendly, and impartial as he walked us through over a dozen homes we'd picked to see across the area, and laughed with us as we gave them all silly nicknames. He shared stories of his childhood in the area (as we were looking to move right next to his old middle school!) to give us a feel for the neighborhood. He sat with us for hours during home inspections and follow-ups. And when we were finally ready to put in the offer on our Dream Home, he was our best friend and biggest advocate, offering suggestions on inspectors (of all kinds) so we were fully informed, partnering with our lawyer to help us negotiate multiple rounds of edits and credits with the sellers, and making sure we were on track for a smooth closing with all the paperwork and payments. He was never more than a text away; we always felt supported, informed, and advocated for in every step of the process. And even after closing, when we needed someone to come in for a few repairs, Elliot was our first call for recommendations! We loved working with him and consider him practically family at this point!

Melissa

Elliot is incredible at what he does and such a pleasure to work with! He has deep knowledge of the Chicago market and knows what it takes to get a house sold. With a baby on the way, we decided to explore selling our Lincoln Park condo in search of more space. We engaged Elliot, and he recommended renovating our kitchen to ensure that our home would sell quickly and at the price we wanted. He connected us with contractors, assisted throughout the process, and we ended up with an absolutely fantastic result. Once we were ready to list, Elliot attended to every detail - from arranging our home for the photos to building a thorough digital marketing plan. He is a great communicator and kept us looped in during every part of the process. Elliot invested a lot of time and energy to prepare our house to go to market, and it paid off - we sold our condo after only ONE showing! Elliot was an am…

Elliot is incredible at what he does and such a pleasure to work with! He has deep knowledge of the Chicago market and knows what it takes to get a house sold. With a baby on the way, we decided to explore selling our Lincoln Park condo in search of more space. We engaged Elliot, and he recommended renovating our kitchen to ensure that our home would sell quickly and at the price we wanted. He connected us with contractors, assisted throughout the process, and we ended up with an absolutely fantastic result. Once we were ready to list, Elliot attended to every detail - from arranging our home for the photos to building a thorough digital marketing plan. He is a great communicator and kept us looped in during every part of the process. Elliot invested a lot of time and energy to prepare our house to go to market, and it paid off - we sold our condo after only ONE showing! Elliot was an amazing advisor through every step of the process, helping to craft a plan based on both his expertise and our unique needs. He was so patient and easy to work with, and I can't recommend him enough!

Adam & Laci

Olivia was wonderful. We have used multiple Realtors® and Olivia stands above the rest. She made my wife and I feel like we were the center of her world. She was never pushy and truly sought to understand our needs. She took us to see a ton of great homes in different Chicago neighborhoods so we could not only find a home we loved but also a neighborhood we wanted to be in. She was knowledgeable and transparent about the pros and cons of each area and ultimately helped us find what I can only describe as our dream home. She was very patient with us throughout the entire process and ensured a smooth closing despite some last-minute hiccups that came up with the lenders and lawyers. She also stayed in touch with us post-closing to make sure we were enjoying the home and set us up with a ton of vendors for home maintenance items from plumbers to electricians and AV help and more. I just can…

Olivia was wonderful. We have used multiple Realtors® and Olivia stands above the rest. She made my wife and I feel like we were the center of her world. She was never pushy and truly sought to understand our needs. She took us to see a ton of great homes in different Chicago neighborhoods so we could not only find a home we loved but also a neighborhood we wanted to be in. She was knowledgeable and transparent about the pros and cons of each area and ultimately helped us find what I can only describe as our dream home. She was very patient with us throughout the entire process and ensured a smooth closing despite some last-minute hiccups that came up with the lenders and lawyers. She also stayed in touch with us post-closing to make sure we were enjoying the home and set us up with a ton of vendors for home maintenance items from plumbers to electricians and AV help and more. I just can't see enough positive things about Olivia. I would (and have) recommended her to everyone in my personal network.

Catherine

There aren't enough stars for how likely we are to recommend Elliot! Choosing Elliot to help us find and buy our first home was the best decision we could have made. From the beginning, he provided all the tools, knowledge, and guidance possible to make us feel confident and secure throughout the entire process. The home search process can be exhausting and overwhelming, but Elliot was always beyond prepared during our showings and meetings, detailing everything and providing instrumental suggestions, always making us feel encouraged and supported. There were never any small details missed, we never felt scared or misunderstood and by the time we were ready to close on a property, we really felt like we knew the neighborhood well due to Elliot's extensive knowledge.

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